Customers seeking financial relief after AEP Ohio outages frustrated with company’s response

in Local News

COLUMBUS, Ohio — Frankie Smith says she was hit hard by the recent AEP Ohio outages and struggled to find a hotel while her power was out last week.

“We were not able to get a hotel the first night because they were all sold out,” she said. “The second night was even more frustrating, but thank God we were able to get a hotel that night. But I’m just blessed everything is over, and hopefully it won’t happen again.”

To get some relief, she was one of the hundreds of people who lined up at IMPACT Community Action Wednesday morning to get a $250 Kroger gift card.

Those cards were provided via money from AEP Ohio. IMPACT leaders say, while they were not given any direction from the power company, they decided it would be most helpful to buy the grocery store gift cards.

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